F.A,Q.

Q&A


Q: What does AMC stand for?

A: Ashley Met Carmen.


Q: What is Ashley Met Carmen?

A: Established in 2014 Ashley Cooper, a life long creative Met Carmen Agrusti, a life long entrepreneur. Recognizing that for either to thrive, the art needs the business and the business needs the art, the two quickly made the decision to combine their natural talents to form Ashley Met Carmen.


Q: Haggling on price?

A: Never


Q: Tax on cash sales?

A: Always


Q: What materials are used?

A: 

•All silver necklaces and pendants are solid Sterling Silver

•All gold necklaces and pendants are Gold Filled. 80% 14k Gold / 20 Brass Mix. Picture it as a liquid in a bowl all mixed together. So the same material through and through. This process strengthens the soft gold and keeps it from tarnishing over time.

•Our Druzy and Resin stud earrings are a nickel and led free plated brass

•Our large earrings have either a sterling silver or gold filled ear wire with a rhodium plated brass charm, making them very lite for the ear.

•All rings are solid sterling silver

•Bangles are nickel and led free plated brass

•Candles, Melts, and Bathbombs are listed on packaging.


Q: Can I get this ring in a different size?

A: All metal rings we offer in sizes 6-9. Stone rings we offer just one of each design.


Q: Who makes everything?

A: When starting out in Carmen’s Grandmothers basement, everything was made in house. As AMC has grown over the past 5 years into 260+ events each year, 15+ retail locations plus our own flagship store and website digital cuts have been outsourced to keep up with demand and over these past few years we’ve worked closely with a philanthropic focused design firm to curate lines that fit the overall AMC brand and allow us to grow. However all Art, Decor, and much of our jewelry pieces are still created in house.


Q: Do you ship?

A: Yes. Nationally and International.


Q: Do you make custom pieces

A: Typically no because our schedule doesn’t allow for it. We can try our best to personalize something to your preferences.


Q: If I bring you a ________ can you make something with it?

A: No. We don’t take in any outside materials because we cannot replace sentimental value.


Q: Do you repair jewelry?

A: We will try our best to repair any AMC pieces, we do not work with any outside pieces.


Q: How do I clean my jewelry?

A: We offer complimentary steam cleaning on weekdays for all AMC pieces. We do not clean outside jewelry. We also have micro fiber cloths available for at home cleaning.


Q: What is the locals section? 

A: Ashley and Carmen want to help end the “starving artist” stigma with this section and give aspiring creatives the opportunity to showcase their work in the same way AMC started out


Q: Who are the local creatives?

A:

•LYF (Love Yourself First): Troy NY. 

•Positive Ink: Schenectady NY.

•Joe Johnson Photography: Averill Park NY.

•Kellis Creations: Wynantskill NY.

•Adirondack Upcycled: Cohoes NY.

•Bearpond Woodworking: Chestertown NY.

•Krilo Art: Colonie NY.

•Kernel Cravings: East Greenbush NY. 


Q: What do you give away in the raffle?

A: We give away a triple set of our most popular Druzy stud earrings.


Q: Would you like to make a donation?

A: We are very happy to have worked with so many great organizations over our time. We consider all donations individually. We are also happy to discuss private shopping events with a % towards your charity. 


Q: What is a Wine & Shine Party?

A: Its as much fun as it sounds. We turn the store into a private shopping experience for you and your guests. You’ll receive a gift for hosting and credit towards jewelry or your charity for what ever your guests spend.


Q: What is the “Wish List”?

A: Everyone could use a little help. Eyeing something and have special occasion coming up? We will contact your special someone and make the process a little easier on them.


Q: Is this the stuff I saw at _________?

A:Common events we attend:

•Troy Farmers Market 

•Schenectady Greenmarket 

•River Fest

•Tulip Fest

•Lark Fest

•Art On Lark

•Empire State Plaza Concourse

•Womens Expo

If not listed, ”Quite possibly, AMC does about 260 events each year”


Q: Large orders and wholesale?

A: Yes.  Please use our wholesale tab to contact.



Q: Can I purchase just the chain or pendant?

A: Yes. Please use the contact form to discuss.


Q: Return Policy?

A: We will gladly exchange any unworn jewelry within a two weeks of original purchase. All custom art and special order sales are final.


Q: Anything not answered here.

A:Please use our contact form to ask directly.